FAQ

Cell Squared is an online shop offering 100% natural/organic wholefoods & ancestral staples to support a holistic & conscious lifestyle. We do not have a physical store; however, we are stocked in stores Australia wide. Please see our stockist section for your nearest health foods store. If you would like to see any of our ‘Healthy Fats’, ‘Ancient Salts’, ‘Ancestral Staples’ or our 'AWARD-WINNING Organic Grass-Fed & Finished Beef Organ Capsules & Powders’ ranges stocked at your favourite local health food store, please be sure to let them know!

A list of stores that stock Cell Squared is availableHERE. Alternatively, you can buy via this website by pressing the SHOPbutton'.

We place a strong focus on the sourcing of our products. Making local & global health staples accessible to those outside their places of origin is just as important to us as ensuring that they are ethically sourced. The core of our products are locally sourced - with our organic beef organs powders/capsules range being sourced and made right here in Australia. We do have other locally made and sourced products, you can learn more about souring in the product descriptions.

However we understand that different products & ingredients are sometimes best sourced from abroad, such as their country of origin. That is why we search far and wide for the absolute best natural ingredients. You can learn more about our sourcing and the importance of conscious consumption HERE

All Cell Squared products are naturally free of gluten, do not intentionally contain gluten and definitely no gluten added. However some products may contain trace amounts of gluten due to being processed/packed in the same facility as gluten.

For example, our organic beef organ supplements range has no added gluten, however may still contain trace amounts. Our processing facilities ensure thorough cleaning and sanitising practices before and after the production of each product, however there is still gluten processed in the same facility. Although our organs are processed on different production lines, we cannot claim to be 100% gluten free as there could still be trace amounts of gluten. 

For celiac we cannot 100% guarantee no traces of gluten. After discussions with Celiac Australia we much prefer to take the ultra cautious approach in this space. While others may not.

A selection of Cell Squared products are certified organic. Our Australian Certified Organic products are clearly defined with the Australian Certified Organic (ACO) logo. Our ACO Certified Beef Liver Powder & Beef Organs Powder is fully certied and carries the ACO logo.

While our Beef Organs Capsules range is created with the exact same award-winning certified organic beef organs powders listed as certified organic ingredients. To learn more follow this link - 'The Importance of Sourcing Certified Organic Organ Meats'

Every Cell Squared product is Paleo & Ketogenic friendly. Over the years we have personally gravitated towards eating a Paleo-style Ketogenic diet and now animal-based diet, our products complement this way of eating with ranges of ‘Healthy Fats’, ‘Ancient Salts’, ‘Ancestral Staples’ and our premium Organic Grass-Fed &Finished Beef Organ Capsules & Powders range.

Cell Squared prides itself as being a one stop shop for the purest carnivore and animal-based products in Australia. Our range includes Australian Certified Organic Grass-Fed Ghee, delicious Australian sourced Sea Salt Flakes, and our premium Organic Grass-Fed & Finished Beef Organ Capsules & Powders. Our capsules range includes freeze-dried organic grass-fed beef Liver, Spleen, Kidney, or Heart capsules. Our organic powders range includes a unique ‘nose to tail’ beef organs blend, as well as a pure freeze-dried beef liver powder known as ‘natures nutrient powerhouse’.

The shelf life for Cell squared products vary. You can find this information on the rear of the label.

We feel passionately about transparency & verification. When sourcing products, we ensure that they have been tested to prove that they are natural and chemical-free, as well as to verify their nutritional profile. We also conduct additional independent testing on certain products in our range such as our Sea Salt Flakes and our Organic Beef Organ & Beef Liver Powders and Beef Organs Capsules range.

All our packaging is 100% recyclable. You can learn more about our packaging and shipping practices HERE

Please visit our privacy policyHERE.

We accept payments with Debit card, Mastercard, VISA, Maestro, Apple Pay and Paypal. Your payment is processed via a fully authorised Payment Service which ensures that all your information remains totally confidential.

Shipments are processed & sent Monday ‐ Fridays.

We aim to have orders processed, packed & sent within 24hrs-48hrs (on business days), but please allow up to 1-2 extra business days during peaks demands such as sales, email special, and events.

Orders are shipped from our warehouse in Central Coast NSW.

We currently only ship within Australia. Stay up to date by subscribing to our email newsletter HERE

Yes, we offer express post using Australia Post. This is a great service for those people in a rush. Please note this service is not for express packing - all parcels are packing the date/time order they were received.

Currently standard shipping times are expected to be 3-7 business days(depending on destination) from when the parcel is picked up by the carrier. 

Currently express post shippingtimes are expected to be 2-4 business days (depending on destination) from when the parcel is picked up by the Australia Post.

For a few extra dollars our express post service offers great value for those in a rush to cut down delivery times within the Australia Post network.

We sent you an email after we dispatched your order and you should find a link to track your order from there. Please check your junk folder, and if you still need some help drop us a line at info@cellsquared.com.auwith your order number.

Once in delivery network be patient with AusPost, as sometimes their system can take some time to update. Any issues with Australia Post, we are happy to help out where we can.

Please ensure your address is correct as once the parcel is in the delivery network, we cannot alter the address.

Detailed information on our returns policy can be found HERE

Yes, we offer free shipping for orders over $88

Standard shipping is a flat rate of $8 Australia wide (for all items under 5kg)

For Express Post the cost will be $11-$13 depending on location and weight. Some areas/location Express Post option may not be available.

Yes, our beef liver powder & beef organs powder are the only 100% ACO Australian certified organic freeze-dried organ powders available in Australia.

Our beef capsules range uses the same certified organic beef liver, spleen, heart, & kidney powders which are listed as as certified organic ingredients. However, our high quality bovine gelatin capsule casings are not certified organic.

Cell Squared 100% guarantees organic origin, sourcing our beef liver & beef organs fresh from Australian certifiedorganic farms. Some other brands may claim to source organic beef, however if the beef is not certified organic is it really organic? That is something the ACO is currently working on.

Our organic certification of our powders ensures third party organic audits are carried out throughout our network and our products journey from farm to table.

These audits are carried out yearly with on the spot audits occurring throughout the year, ensuring organic certification compliance.

No, our liver/organs powder does not need to be refrigerated. But some people in hot humid areas prefer to use the fridge to store product in a more stable environment.

Yes, our range of freeze-dried beef organ capsules & powdered wholefood supplements are 100% Australian sourced and made.

In extremely rare cases some members of our community can experience
slight detox symptoms (healing symptoms) when integrating such nutrient dense beef organ/liver wholefoods into their daily routine for the first time. Now, even though these symptoms can sometimes be uncomfortable, a detox is not necessarily something that we are meant to run and hide from. For example, many times when we ‘catch’ the seasonal cold/flu, it is the cells within our body reacting
/detoxing/cleansing to the stored germs & toxins that are causing many of
the symptoms.

Some of the rare short-term symptoms that could be experienced when
integrating nutrient-dense beef organs for the first time include flu-like
symptoms, headaches, nausea, stomach discomfort, short term lethargy, increased energy, changes to bowel movements, or dizziness. These types of symptoms are often present when our cells/body has more ability and power from the extra nutrients to process/detox stuck and unwanted toxins, wastes, heavy metals, germs, and parasites.

These could also be signs that the body is potentially adjusting to
these newfound levels of nutrients, and to some long-term deficiencies which
may be present.

In the rare case you happen to be experiencing any of these symptoms, as
per our online product usage suggestions we recommend dropping the serving size down
to 1-2 capsules (0.5-1g powder) per day for one week while monitoring symptoms, then adding another 1 x capsules (0.5g) per week until you have reached the recommended full serving of 6 capsules (3g).

Make sure you are drinking plenty of water to assist with flushing the
body.

If these symptoms continue with slow integration or removing the
beef organs, you should also speak with a medical practitioner or healthcare
professional to make sure there are no deeper underlying health or nutritional
ailments present. 

This information is considered a guide and does not intend to offer any
form of medical opinion, diagnosis, or treatment. Any immediate or ongoing
health concerns SHOULD ALWAYS speak with a healthcare professional. 

Our Australian Certified Organic (ACO) Grass-Fed Ghee does not need refrigeration. The texture of ghee/clarified butter is best when unrefrigerated, except certain hot climates where the ghee may liquify. No need to worry though, your ghee will still hold all its nutritional & health benefits. If your ghee is getting toward the end of its best before date, you may want to refrigerate to extend shelf life.